Answers before you order.
Support when you need it.

Start with the occasion, suit colour and shirt colour. Navy, burgundy, charcoal and restrained patterns are versatile for work and interviews, while weddings and social events allow more colour and texture.

We aim to represent colours accurately, but lighting, screen settings and production batches can create small differences.

Materials vary by product and may include polyester, microfiber, cotton, silk blends or other fabrics. Check the individual product description for the most relevant information.

No. Some products may also be available through other retailers. Ty’s focuses on selection, presentation, fair pricing and customer support rather than making unsupported exclusivity claims.

Yes. Look for versatile colours such as navy, burgundy, charcoal and dark patterned designs that appear polished without becoming distracting.

Yes. Send us the occasion, suit colour, shirt colour and the style you prefer through the Contact Us page.

Orders normally require 1–3 business days for processing. Most US orders are expected to arrive approximately 5–8 business days after dispatch, although carrier delays can occur.

Yes. Tracking details are normally emailed after the order has been dispatched.

Tracking may take several days to show its first movement while a parcel enters the carrier network. It can also pause while moving between facilities.

Yes. Orders containing different products or supplier locations may be split into separate shipments with separate tracking numbers.

Contact us immediately. We will try to help, but an address cannot always be changed once fulfilment has started.

Allow the estimated delivery window to pass, then contact us with your order number and tracking details. We can review the shipment and arrange the next step.

Eligible unused items may be returned within 7 days of confirmed delivery, subject to the conditions on the Shipping & Returns page.

Contact us before sending anything. Do not use the original shipping label or send a product directly to an overseas supplier. We will provide the correct instructions.

For a change-of-mind return, postage is normally the customer’s responsibility. Different arrangements may apply where an item is damaged, faulty or incorrect.

Contact us promptly with your order number and clear photographs. Depending on the circumstances, we may offer a replacement, refund or another appropriate resolution.

Approved refunds are sent to the original payment method. Banks and card providers may take several additional business days to display the funds.

Contact us immediately. We will try to cancel or amend the order, but this cannot be guaranteed once processing has begun.

Yes. Send us the colour direction, wedding date and required quantity. We can help identify suitable options, but small colour differences are possible between screens and physical products.

Multi-buy and promotional pricing may be available depending on the products and quantity. Contact us before placing a larger order.

Order as early as practical. Several weeks before the wedding is safer than relying on the normal delivery estimate for a time-sensitive event.

Yes. A related pattern, deeper shade or different accessory can distinguish the groom while keeping the wedding party coordinated.

For a group order, one spare is often sensible in case someone joins late or an item is misplaced before the event.

Yes. Depending on availability, you may be able to add coordinating pocket squares, bow ties, tie bars or other accessories.